Control Access to Information with Custom Access Controls

You decide who can view and edit case records and reports. Many of our clients are conducting highly confidential investigations that contain very sensitive information. i-Sight has been built to support the kinds of restrictions necessary to ensure the right people have access to the right information.

Roles Based on Any Criteria

Many of our clients restrict access to case information based on criteria such as:

• department conducting investigation
• geographical location of allegation
• exposure
• involved parties

Create access roles that reflect your organizational structure.  If you restrict access to information based on location, simply configure i-Sight access roles to reflect this structure. Each user has a “Profile” within i-Sight where you can set their access rights.

Field Level Restriction

Many of our clients work with investigation teams, or investigations that require involvement from various departments.  This is why i-Sight enables you to restrict access all the way down to the field level.

This means that two people may access the same case file, but some information may be hidden from each.  This is most often used to restrict access to highly confidential cases or information within a case.  This information can be suppressed, but all other case information can be made available.

Portals

It’s also possible to create access roles that give third-parties access to your case management system. Investigation service organizations using i-Sight provide their clients with access to a restricted set of cases, and a restricted set of information within the cases.  This enables their customers to login and view real time updates to case files.