Investigative Case Management for Equal Opportunity Investigations

When executed properly, investigations into equal employment issues assist organizations in taking corrective action, avoiding lawsuits and mitigating the damage of any litigation. i-Sight for HR Investigations, provides investigative teams with the tools required to complete investigations on time, while ensuring cases are not forgotten or left behind.

i-Sight Investigation Software is customized to ensure compliance with both legal requirements and company policies, helping investigators maintain consistency throughout the investigation and reporting process.

An Integrated Solution for Equal Opportunity Investigations

i-Sight is frequently integrated with existing systems to prevent time consuming data entry tasks. For example, i-Sight is often integrated with HR systems, which automatically allows users to retrieve employee demographic information, saving them from manually recording the information. i-Sight has been integrated with many different databases and platforms. Our team of experts can integrate i-Sight with any OBDC compliant databases including SAP, ORACLE, JD Edwards, CRM systems, Document Management systems and others.

Case Entry for EEOC Investigations

Every i-Sight customer is unique– that’s why we configure a customized intake form to precisely match your needs. i-Sight allows investigators to record different fields based on the type of case being entered, automatically populate information from previous cases or databases and describe and categorize allegations being made. Multi-channel case entry allows cases to be entered into the system through e-mail, customized web forms on the company website or intranet and through easy integration with existing systems or hotline providers.

Alerts and Workflow for Better Case Management

i-Sight Investigation Software uses customized workflow rules to ensure that cases and tasks have been properly assigned, accepted and completed. i-Sight functions, such as automatic notifications, case/task assignment, reminders, follow-up tasks, approval requests, inactivity alerts and escalations help the investigation team properly manage investigations.

Audit Trail for Equal Opportunity Investigations

A case “History” log is recorded and can be accessed at the bottom of the case, allowing investigators to view changes made to the case, who made the change and when the change was made. Any updates or additions to the case are documented and accessible to other investigators to check the progress of case activities.